About My Local Drainage, and who turns up at your door
A drainage brand for homes, with published prices and engineers you can name. Here's who we are and how the work gets done.
Why the group has a separate brand for homes
The OneFlow Drainage group works for households and businesses. My Local Drainage is its brand for households only: homeowners, tenants, landlords and people buying a house.
That focus shapes what you'll find here. Prices are published rather than announced on your doorstep. The guides answer the questions homeowners actually ask, such as who pays when a shared drain blocks. And the town pages are written about the streets and housing in each place, not copied from one to the next.
The site is built around everyday household jobs: a toilet that won't flush on a Sunday, a kitchen sink full of grease after a family meal, a manhole that fills every time it rains, a drain survey for a house you're buying. Find your problem, see the price, and book in a couple of minutes.
Who does the work
Every job we book is carried out by engineers from OneFlow Drainage. They're based in Bournemouth, Poole and Christchurch and cover Dorset and Hampshire from there.
We'd rather you knew that before you ring than found out from the side of a van. In practice it means:
- Your contract is with us. You book with, pay and hold your guarantee with MyLocal Drainage Services Ltd.
- The engineer is from OneFlow Drainage. Their van or uniform may carry the OneFlow name.
- The reviews we show are OneFlow's. They're Google reviews of the engineers who do our jobs, and they're labelled that way. How we show reviews.
- It's written down. Your booking confirmation and invoice both say who is carrying out the work.
How we work
- You see prices before you book
The price list is public, and every job starts with a fixed price agreed before any work starts.
- The clock doesn't change the bill
The same price day, night, weekends and bank holidays. No call-out fee.
- You know who's coming
The engineer's name comes with your booking confirmation.
- You see what we see
We show you the camera footage before we leave.
- We tell you what we can't fix
If a blockage is a symptom of a broken pipe, we say so and show you, rather than clearing it and leaving you to find out later.
- Nothing is added without a yes
If the job changes, the engineer stops and agrees the new price with you first.
- The guarantee is in writing
What's covered, for how long and what voids it are all on our guarantee page.
The engineers
These are the engineers who cover Dorset and Hampshire. Each profile shows their photo, their name and the jobs they do most.
A named engineer with a photo, only once they have agreed to appear.
Insurance and accreditations
We're fully insured, with £5 million public liability cover. Our accreditations: Checkatrade (OneFlow Drainage profile). We only list a badge you can click through and check for yourself.
Group award: Drainer of the Year 2025 at The Drainage Awards, won by OneFlow Drainage. It belongs to OneFlow Drainage, and we say so wherever it appears.
Company details
- Trading name: My Local Drainage
- Company: MyLocal Drainage Services Ltd, registered in England and Wales
- Company number: 16650050
- Registered office: 18 High Howe Close, Bournemouth BH11 8NW
- Group: part of the OneFlow Drainage group
- Phone: 0800 246 5347, answered 24 hours a day, 7 days a week, including bank holidays
- Email: info@mylocaldrainage.co.uk
Talk to an engineer about your drain
Call 0800 246 5347 or send a photo with a callback request, and you'll get a straight answer and a price.